This privacy policy describes how YWARE (www.yware.nl) handles the personal data collected through this website. We respect your privacy and ensure that the personal information you provide to us is treated confidentially.

YWARE is responsible for the processing of personal data as described in this privacy statement.

Contact details:
YWARE
Email address: hallo@yware.nl
Chamber of Commerce (KvK) number: 90838823
Registered office location: Arnhem

YWARE processes your personal data because you use our services and/or because you provide them to us yourself.

a. Data via the contact form

When you fill out the contact form on our website, we ask for the following data:

• Name: To address you personally.
• Email address: To answer your question and contact you.
• Subject and your message: To understand the content of your question and respond to it.

Purpose of processing: We use this data solely to answer your question and to communicate with you about your contact request.
Legal basis: The processing is necessary for the legitimate interests of YWARE to respond adequately to questions and contact requests from (potential) customers.

YWARE does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

• Contact form data: We retain the data you provide via the contact form for as long as necessary to fully answer your question and handle any follow-up questions. After the communication is concluded, this data will be deleted within 6 months at the latest, unless there is a legitimate reason to retain it for longer (e.g., if a business relationship arises from it).

YWARE does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data. YWARE remains responsible for these processing operations.

YWARE uses only functional cookies.

• Functional cookies: These cookies are necessary for the technical operation of the website and your ease of use. They ensure that the website functions properly.

Prior consent is not required for the placement of these cookies, as they have a minimal impact on your privacy and are necessary for the functioning of the website.

You have the right to access, correct, or delete your personal data. In addition, you have the right to withdraw any consent for data processing or to object to the processing of your personal data by YWARE, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data portability of your personal data, or a request to withdraw your consent or object to the processing of your personal data to hallo@yware.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your identification document with the request. Please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy. This is to protect your privacy.

YWARE will respond to your request as soon as possible, but no later than within four weeks.

YWARE also wishes to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), if you believe that we are not handling your personal data correctly. This can be done via the following link: https://www.autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

YWARE takes the protection of your data seriously and implements appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us via hallo@yware.nl.